How to Cancel My Audible Subscription: A Step-by-Step Guide

Lost in a captivating audiobook one minute, then staring at your bank statement wondering where that monthly charge came from the next? You’re not alone. Many Audible subscribers find themselves needing to pause or cancel their subscriptions for various reasons, from budget adjustments to simply not having the time to listen. It’s a common scenario, but navigating the cancellation process can sometimes feel like traversing a confusing plot twist.

Understanding how to easily cancel your Audible subscription is important because it gives you control over your finances and ensures you’re not paying for a service you’re not actively using. Whether you’re looking to temporarily pause your membership, use up your remaining credits, or completely sever ties, knowing the correct steps can save you time, frustration, and unnecessary expenses. Plus, Audible’s interface isn’t always the most intuitive, so clear guidance is invaluable.

What are the most frequently asked questions about canceling my Audible subscription?

How do I cancel my Audible subscription online?

To cancel your Audible subscription online, sign in to your Audible account on a desktop or mobile browser, navigate to your Account Details page, and click the “Cancel membership” option. Follow the prompts to confirm your cancellation.

Canceling your Audible membership is a straightforward process best completed through a web browser, as the option isn’t available within the Audible app itself. After signing in, look for your account details, often found under a “Hi, [Your Name]” dropdown or in the account settings. Once you locate the “Cancel membership” link, you will be guided through a series of confirmation screens. Audible may offer alternative options, such as pausing your membership or switching to a less expensive plan, before fully canceling. It’s important to remember that cancelling your membership impacts access to certain benefits. While you retain any purchased audiobooks, your access to included content within your membership plan, such as the Audible Plus catalog, will end when your billing cycle concludes. Additionally, any unused credits will typically be forfeited upon cancellation unless otherwise specified in your account details or by Audible customer support. Be sure to use any remaining credits before completing the cancellation process to maximize their value.

Can I cancel my Audible subscription through the app?

No, you cannot directly cancel your Audible subscription through the Audible app on either iOS (Apple) or Android devices. Due to restrictions imposed by Apple and Google Play Store policies, Audible requires you to manage your subscription through their website on a computer or mobile browser.

To cancel your Audible subscription, you’ll need to access the Audible website. This can be done on your computer or using the browser on your smartphone or tablet. Once logged in, navigate to your account details. Look for options like “Account Details,” “Membership Details,” or “Cancel Membership.” The exact wording may vary slightly depending on your region and Audible’s current website design. After initiating the cancellation process, Audible will likely present you with options to pause your membership or offer alternative plans. This is a common retention strategy. If you are certain you wish to cancel, continue through the prompts until you receive confirmation that your subscription is cancelled. It’s a good idea to take a screenshot of the cancellation confirmation for your records. Remember to spend any remaining credits before the end of your billing cycle, as you may lose them upon cancellation.

What happens to my credits if I cancel my Audible subscription?

Upon canceling your Audible subscription, any unused credits will generally be forfeited. Audible’s policy typically states that credits are a benefit of membership, and therefore, are only valid while your subscription is active.

It’s highly recommended that you use any remaining credits before canceling your subscription to avoid losing them. Once your subscription is officially canceled, you will no longer have access to these credits. Audible usually sends reminders when you have credits nearing expiration, but it’s always wise to keep track yourself to maximize the value of your membership.

There are sometimes exceptions. Occasionally, Audible may offer a grace period or allow you to retain a limited number of credits even after cancellation, especially if you’ve been a long-time subscriber. However, this is not the standard policy. Before canceling, check your Audible account details or contact customer support to confirm the specific policy that applies to your account, or if any special offers are available to you regarding your credits. Also, remember that any audiobooks you’ve purchased with credits are yours to keep even after cancellation. You will continue to have access to your audiobook library.

Is there a fee to cancel my Audible subscription?

No, Audible does not charge a cancellation fee to end your subscription. You are free to cancel at any time without incurring any penalty fees.

Cancelling your Audible subscription simply means you will no longer be billed for future months and will lose access to certain member benefits after your subscription ends. These benefits include monthly credits and exclusive member discounts. You will retain access to all Audible titles you have purchased with cash or credits, as these are yours to keep regardless of your subscription status. Even though there’s no fee to cancel, consider the potential loss of unused credits. Audible typically allows you to use your credits for a certain period, but upon cancellation, you might forfeit any remaining credits. Therefore, it’s advisable to use any existing credits before you officially cancel your subscription. If you’re unsure about fully cancelling, Audible often offers the option to pause your subscription for a few months, allowing you to retain your credits and resume your membership later.

How do I cancel my Audible subscription if I signed up through iTunes?

To cancel your Audible subscription billed through iTunes, you’ll need to manage your subscriptions directly through your Apple account. This is because Apple handles the billing and subscription management when you initially subscribe through their platform.

To cancel, follow these steps on your iPhone, iPad, or iPod touch: Open the Settings app, then tap your name at the top. Next, tap “Subscriptions.” You should see a list of your active and expired subscriptions. Find Audible in the list and tap on it. Finally, tap “Cancel Subscription” (you might need to scroll down to see this option). Confirm your cancellation to prevent future charges. If you are on a Mac, you can manage subscriptions through the App Store. Open the App Store app, then click your name or the sign-in button in the sidebar. Click “Account Settings” at the top of the screen. Scroll down to the “Manage” section and click “Manage” next to Subscriptions. Find Audible and click “Edit.” From there, you should see an option to “Cancel Subscription.” Remember that even after canceling, you’ll likely retain access to Audible for the remainder of the current billing cycle. Make sure to download any audiobooks you want to keep before your access expires, as you may lose access to them otherwise.

Can I pause my Audible subscription instead of cancelling?

Yes, in many cases, you can pause your Audible subscription instead of cancelling it altogether. This is a helpful option if you need a temporary break from your subscription but plan to return in the future.

Pausing your Audible subscription typically allows you to suspend your membership benefits, such as receiving monthly credits, for a set period, usually ranging from one to three months. During this pause, you will not be billed, but you will retain access to any audiobooks you’ve already purchased and downloaded to your library. It’s a convenient way to avoid accumulating credits you might not use immediately while preserving your existing audiobook collection. However, the availability and specific terms of the pause option can vary based on your Audible plan and region. Not all Audible plans offer the pause feature. To check if you’re eligible, visit the “Account Details” page on the Audible website and look for a “Pause Membership” option. If you don’t see this option, it means your current plan might not support pausing. In that case, you’ll need to consider either upgrading to a plan that does offer pausing or proceeding with cancellation if a break from the service is needed.

How do I confirm my Audible subscription is cancelled?

The most reliable way to confirm your Audible subscription cancellation is to check your email inbox for a cancellation confirmation email from Audible. This email usually arrives within a few minutes to an hour after you complete the cancellation process. You can also verify on the Audible website by checking your account details, where your subscription status should reflect “Inactive” or “Cancelled,” and you will no longer see an option to “Cancel Subscription” but instead an option to “Reactivate Subscription.”

To ensure you haven’t missed the confirmation email, check your spam or junk folders. If you still can’t find it, log in to your Audible account on the website (not the app) and navigate to your Account Details. Look for the “Membership Details” section; this area will display the status of your subscription. A cancelled subscription will clearly indicate that it is no longer active. If it still shows as active and you completed the cancellation process, contact Audible customer support immediately to rectify the situation and get confirmation. Finally, be aware of your final billing date. Even after cancellation, you might have access to your Audible benefits until the end of the current billing cycle. Your account details should clearly show the date your access ends and the last date you were billed. Make a note of this date to avoid any unexpected charges in the future, and to fully utilise your benefits before they expire.

And that’s all there is to it! Canceling your Audible subscription doesn’t have to be a headache. We hope this guide made the process a little smoother. Thanks for giving us a try, and we hope to see you back here listening with us again someday!