How to Cancel Fubo Subscription: A Step-by-Step Guide

Tired of endless scrolling and overpriced cable packages? You probably made the savvy choice of subscribing to Fubo, a streaming service packed with live sports, news, and entertainment. But life happens, and sometimes subscriptions need to be trimmed. Maybe you’re switching services, your favorite sports season ended, or you’re simply tightening your budget. Whatever the reason, understanding how to cancel your Fubo subscription is essential for managing your finances and avoiding unwanted charges.

Canceling a subscription should be straightforward, yet companies often bury the process within layers of menus and confusing instructions. This guide aims to demystify the cancellation process for Fubo, providing you with clear, step-by-step instructions to ensure a smooth and hassle-free experience. Knowing the proper procedures will save you time, prevent accidental renewals, and keep you in control of your spending.

What common questions do people have about cancelling Fubo?

How do I cancel my Fubo subscription?

You can cancel your Fubo subscription online through your Fubo account. Simply sign in on a web browser, go to your “My Account” page, select “Subscription & Billing,” and then click “Cancel Subscription.” Follow the on-screen prompts to confirm your cancellation. Note that cancelling your subscription stops future billing; you’ll typically retain access until the end of your current billing cycle.

To elaborate, the cancellation process is primarily self-service and designed to be straightforward. It’s crucial to complete the cancellation steps well before your next billing date to avoid being charged for another month. Fubo does not typically offer prorated refunds for partial months. Once you’ve successfully cancelled, you should receive a confirmation email. Keep this email for your records. While most users can cancel online, if you encounter any difficulties, such as not seeing the cancellation option, it’s best to contact Fubo support directly. You can usually find contact information on their website within the “Help Center” or “Contact Us” section. Support can assist you in troubleshooting the issue or processing the cancellation manually if necessary. Be prepared to provide your account details, such as your email address or account number, when contacting support.

What’s the Fubo cancellation policy and are there fees?

Fubo’s cancellation policy is straightforward: you can cancel your subscription at any time, and you will retain access to Fubo until the end of your current billing cycle. There are no cancellation fees.

Cancelling your Fubo subscription simply stops future recurring charges. You will continue to have access to all the features and channels included in your plan until the date you were originally scheduled to be billed next. This means if you cancel halfway through your billing cycle, you can still enjoy Fubo for the remainder of that period. Fubo does not offer refunds for partial months or unused service after cancellation. It’s important to remember to cancel *before* your next billing date to avoid being charged for another month. You can usually manage your subscription directly through your account settings on the Fubo website.

Can I cancel Fubo through the app or website?

Yes, you can typically cancel your Fubo subscription either through the Fubo app or the website, but the exact method depends on how you initially subscribed. Subscriptions initiated directly through Fubo are usually managed on their website, while those purchased through third-party app stores like Roku, Apple, or Google Play must be cancelled through those respective platforms.

To cancel a Fubo subscription purchased directly from Fubo, you’ll generally need to log into your account on the Fubo website using a computer or mobile browser. Navigate to the “My Account” section, then find the “Subscription & Billing” or similar option. From there, you should see an option to cancel your subscription. Follow the on-screen prompts to complete the cancellation process. Be sure to note the date your cancellation will take effect to avoid unexpected charges. If you subscribed through a third-party app store, such as the Roku Channel Store or Apple App Store, you will need to cancel your subscription through that platform’s specific cancellation procedure. This often involves navigating to your account settings within the app store itself and managing your subscriptions from there. For example, on an iPhone, you would go to Settings > [Your Name] > Subscriptions. Always verify that the cancellation is confirmed to prevent continued billing.

How do I find my Fubo account information to cancel?

To cancel your Fubo subscription, you’ll first need to access your account information, primarily your username (usually your email address) and password. If you’re already logged in on a device, you can typically find account details within the “My Account” or “Profile” section of the Fubo website or app. If you’re not logged in or have forgotten your credentials, you’ll need to go through the account recovery process.

If you’ve forgotten your Fubo login credentials, the easiest method is to use the “Forgot Password” or “Forgot Email” link on the Fubo sign-in page. Fubo will typically ask for the email address you initially used to create the account. A password reset link will then be sent to that email address. Be sure to check your spam or junk folder if you don’t see it in your inbox promptly. If you are unsure which email address you used, try any addresses you commonly use when signing up for online services.

Once you’ve successfully logged into your Fubo account, navigating to the cancellation area is usually straightforward. Look for sections labelled “Subscription,” “Billing,” “Manage Account,” or similar. Within these sections, you should find the option to cancel your subscription. You might also find options to pause your subscription instead, if you’re not quite ready to cancel permanently. Fubo will often present you with reasons to stay and may offer promotions before finalizing the cancellation.

Will I get a refund if I cancel my Fubo subscription early?

Generally, Fubo does not offer refunds for canceling your subscription before the end of your billing cycle. You will typically retain access to Fubo until the end of the period you’ve already paid for, but you won’t receive a prorated refund for any unused time.

Fubo’s policy is consistent with many subscription-based streaming services. When you subscribe, you’re essentially paying for access to the service for a defined period (usually a month). Canceling simply stops the automatic renewal of your subscription for the next billing cycle. You can continue to use Fubo’s services until the end of your current paid period. While rare, there might be exceptions to this policy in specific circumstances. For example, if you experienced significant and prolonged service disruptions that Fubo was unable to resolve, you could try contacting their customer support to request a refund. However, these cases are handled on an individual basis and there’s no guarantee of a refund. Always review Fubo’s terms of service for the most accurate and up-to-date information regarding their cancellation and refund policies.

What happens to my recordings if I cancel Fubo?

If you cancel your Fubo subscription, you will lose access to all of your Cloud DVR (Cloud Digital Video Recorder) recordings. Fubo does not offer a way to download or transfer your recordings, so they will be permanently deleted from your account once your subscription ends.

Essentially, the Cloud DVR service is tied directly to your active Fubo subscription. Once that subscription is no longer active, the storage space allocated to your account for recordings is released. Therefore, it’s crucial to understand that you will not be able to watch any previously recorded content after cancellation.

Before canceling, it is highly recommended that you explore alternative recording solutions if you have programs you wish to keep. While Fubo doesn’t offer direct downloads, consider exploring options for recording shows when they re-air on other streaming services or through over-the-air broadcasts (if available in your area and you have the necessary equipment). Unfortunately, there is no official workaround to retain your Fubo DVR recordings after unsubscribing.

Can I pause my Fubo subscription instead of canceling?

Unfortunately, Fubo does not offer a pause or temporary hold feature for subscriptions. The only way to stop being billed is to cancel your subscription entirely. If you choose to cancel, you will still have access to Fubo until the end of your current billing cycle.

While a pause feature might be convenient for users who only need Fubo during specific seasons or events, Fubo’s current system requires full cancellation. Keep in mind that canceling means you’ll need to resubscribe and potentially create a new account if you wait a significant amount of time before returning to the service. Also, pricing and channel packages can change, so the deal you have now might not be the same when you resubscribe.

If you are considering canceling due to cost, it’s worth exploring other options within your Fubo account before completely canceling. You might be able to downgrade to a cheaper plan if it still meets your needs. Check your account settings or contact Fubo support to see what plans are available in your region and whether downgrading is a viable alternative to cancellation.

Alright, you’re all set! Canceling your Fubo subscription is now hopefully a breeze. Thanks for giving Fubo a try, and we hope you enjoyed the shows while you were here. If you ever decide you want to catch some live sports or entertainment again, we’d love to have you back!